Returns & Exchanges
We want you to be completely satisfied with your EQUIDRY purchase, which is why we offer a 30-day return window for items in original, unworn condition with tags attached. Please ensure all returns are sent back in their original packaging to guarantee a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original EQUIDRY packaging, ensuring all labels and tags remain intact and undamaged.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.